WHAT ARE YOU LOOKING FOR?

Privacy Policy for Lancaster-Printing.com

Last Updated: March 2026

1. Introduction

At Lancaster-printing.com, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website www.lancaster-printing.com and use our design and printing services.

2. Information We Collect

We may collect and process the following data about you:

  • Contact Information: Name, email address, phone number, and billing/delivery addresses.

  • Order Details: Information regarding the products you design or order, including uploaded artwork or logos.

  • Technical Data: IP address, browser type, and usage data via cookies when you navigate our site.

3. How We Use Your Information

We use your data to:

  • Process and deliver your printing orders.

  • Provide quotes and communicate regarding design proofs.

  • Send occasional marketing updates (only if you have opted in).

  • Improve our website functionality and customer experience.

4. Legal Basis for Processing

Under the UK GDPR, we process your data because:

  • Contractual Necessity: To fulfill your orders.

  • Legal Obligation: For tax and accounting purposes.

  • Consent: Where you have signed up for our newsletter.

5. Sharing Your Data

We do not sell your personal data. We only share information with trusted third parties necessary to run our business, such as:

  • Payment Processors: (e.g., Stripe, PayPal).

  • Delivery Couriers: To ship your printed goods.

  • IT Service Providers: To maintain our website and email systems.

6. Data Retention

We keep your personal information only as long as necessary for the purposes set out in this policy, typically for 7 years to comply with UK tax and legal requirements.

7. Your Rights

Under UK law, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data (where applicable).

  • Object to or restrict processing.

8. Cookies

Our website uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

  • Email: studio@lancaster-printing.com

  • Address: Torrisholme Road, Lancaster, LA1 2TZ